Jonathan Hemus


Jonathan Hemus is the managing director of crisis and issues management consultancy, Insignia. He has more than 25 years’ experience providing crisis and issues management training and consultancy to businesses, brands and government bodies around the world.

Jonathan has advised a wide range companies on how to protect their reputations and trained hundreds of executives in Asia, Europe, USA, Asia and the Middle East. Organisations which have benefited from his experience include De Beers, Diageo, DP World, General Mills, HSBC, Kraft, Lidl, Procter and Gamble and PwC.

He is a guest member of the Henley Business School faculty and a lecturer at Manchester Metropolitan University.


“Theory of issue communication”
Defining your issues management strategy; ignore, argue or change?

Every sector, every business and every organisation encounter issues which influence their ability to operate and succeed. But whilst organisations have no choice over whether or not they face issues, they can determine how they respond to them. This presentation will outline your issues management options.

In particular it will cover:

The presentation will provide a framework for issues management, outline options for your issues management strategy and explore how the responses of other industries and organisations can inform issues management in the dairy industry.

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